Refund Policy

GenZShop Refund Policy - If a vendor rejects your paid order or it is cancelled before acceptance, you receive a full refund. - If items are missing, wrong or the order is damaged, raise a ticket from the order in the app within 24 hours; after review we refund the affected amount. - Refunds go back to the original payment method (usually 5–7 working days, depending on your bank) or instantly to your GenZShop wallet if you choose. - Cash-on-delivery refunds are credited to your wallet. - Contact: hello@techiegenz.com.